My Account
Web Chat
If you would like to talk to us regarding your account, you can use our web chat facility to speak to our dedicated team directly....
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Pay with Barclays Pingit
If you wish to make a payment to us by Barclays Pingit, you can now use our QR code generator to make a payment to us 24/7....
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Submit Financial Statement/Offer of Payment
If you are unable to pay your balance in full, we may be able to consider an arrangement allowing you to clear your debt(s) by instalments. ...
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Submit Benefit Details and Proof
If you are unemployed and in receipt of benefits, we may be able to accept a reduced arrangement allowing you to clear your debt(s) in small instalments....
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Submit Vulnerability Details and Proof
If you have a disability or illness that is affecting your ability to pay your debt(s), we kindly ask that you complete our Welfare Questionnaire so that we can ascertain the best way to manage your account. ...
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Submit a Complaint
Jacobs are commited to getting things right and take complaints very seriously. A complaint is an expression of dissatisfaction about a service provided by Jacobs or someone acting on behalf of Jacobs....
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Submit a Request to be Contacted
If you wish to be contacted by telephone or email, please fill in your details below and we will contact you accordingly....
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StepChange 60-Second Debt Test
If you’re worried about your debts, try the 60-second debt test from StepChange Debt Charity. By answering a few simple questions, it will tell you if you need debt advice, and what your next steps should be....
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