Self-Service

Jacobs provides a range of services that aim to assist you in managing your account. Check an outstanding balance, make payments, provide proof of residency and more, from this page.

Make a payment

Use our secure payment facility to make an online payment, or visit our ways to pay page for more payment options.

Received a letter that's not for you?

Provide proof of your residency to stop any further action from being taken.

Contact Form

Access our contact form by entering your Jacobs reference, Client reference and Postcode. Alternatively, you can visit our contact page for more options.

Check balance

Enter your Jacobs reference , Client reference, and postcode to view your current outstanding debt.