Regulations Explained
The fees we raise are not set by ourselves or by the Council - they are set by Parliament. Please see the Taking Control of Goods (Fees) Regulations 2014.
Compliance
The Compliance Stage Fee of £75.00 is raised when we receive your case from the Council.

The Compliance Stage provides you with the opportunity to make contact with us to make full payment, or to discuss an arrangement. An Enforcement Agent will not visit your property during this stage. We must issue you a Notice of Enforcement during this stage and allow at least 7 clear days from the issue of the Notice before we visit. The Compliance Stage Fee is charged on each case we receive for you, even if they are received at the same time.
Enforcement
The Enforcement Stage Fee of £235.00 is raised upon the first visit to your premises by the Enforcement Agent.

Your case will have moved on to the Enforcement Stage either because you have failed to contact us within the specified timescale, or because you have defaulted on any arrangements you have made with us. For larger balances and multiple cases please note an additional fee of 7.5% of the debt over £1,500 is charged on top of the £235.00.
Sale
The Sale Fee of £110.00 is raised when we have taken control of your goods and attend to arrange for those goods to be removed.

For larger balances and multiple cases please note an additional fee of 7.5% of the debt over £1,500 is charged on top of the £110.00.
Further Information
All of the above information is available for public scrutiny on websites such as www.justice.gov.uk and http://www.legislation.gov.uk.

As the fees are prescribed under the above regulations, we are unable to reduce or cancel any charges raised.